Privacy policy
How we collect, use and protect your personal data, in accordance with the General Data Protection Regulation (GDPR).
Last updated: [TO COMPLETE: date]
Data controller
The data controller is KNX Solutions [TO COMPLETE: full company name], based in Hesperange (Luxembourg). For any question about your data: contact@domotique.lu.
Data we collect
We only collect the data you voluntarily provide through our forms.
- —Contact form: name, email address, phone, project type and message.
- —Online booking: name, email, phone, visit address and project details.
- —Anonymised audience-measurement data, used solely to improve page performance.
Purposes and legal basis
Your data is used solely to respond to your request, arrange a meeting and prepare a quote. The legal basis is your consent and the performance of pre-contractual steps taken at your request (Article 6 GDPR).
Recipients and processors
Your data is never sold or shared for commercial purposes. It is processed by technical providers acting on our behalf:
- —Vercel Inc. — website hosting.
- —Resend — sending contact and appointment-confirmation emails.
- —Google (Google Calendar) — managing slots and the appointment calendar.
Retention period
Data linked to a request is kept for as long as needed to handle your project, then archived or deleted at the latest [TO COMPLETE: e.g. 3 years] after the last contact.
Your rights
Under the GDPR, you have the following rights over your data. To exercise them, write to us at contact@domotique.lu.
- —Right of access and rectification.
- —Right to erasure and restriction of processing.
- —Right to object and to data portability.
- —Right to lodge a complaint with the CNPD (National Commission for Data Protection, Luxembourg).
Cookies
The site uses no advertising cookies and no third-party trackers for marketing purposes. Only privacy-friendly audience-measurement tools may be used to improve page performance.